# Privacy Policy

 

WSM World Solution Management (WSM) is committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, share and protect your personal data when you visit our website www.wsm-uae.com or use our services.

 

## What personal data do we collect?

 

Personal data is any information that can be used to identify you or that we can link to you. We may collect the following types of personal data from you when you visit our website or use our services:

 

- Contact information, such as your name, email address, phone number and postal address;

- Identification information, such as your passport number, national ID number or visa details;

- Professional information, such as your job title, employer name and industry;

- Financial information, such as your bank account details, credit card details and payment history;

- Technical information, such as your IP address, browser type, device type, operating system and cookies;

- Usage information, such as your browsing history, preferences, feedback and survey responses;

- Marketing information, such as your preferences for receiving marketing communications and details of how you engage with them.

 

We may also collect personal data from third parties, such as:

 

- Our business partners, such as travel agencies, airlines, hotels and other service providers;

- Our service providers, such as payment processors, IT vendors and analytics providers;

- Public sources, such as social media platforms, online databases and directories.

 

## How do we use your personal data?

 

We may use your personal data for the following purposes:

 

- To provide you with our services, such as booking flights, hotels and other travel arrangements;

- To communicate with you about our services, such as sending you confirmations, invoices and reminders;

- To process your payments and refunds;

- To manage your account and profile;

- To improve our website and services, such as conducting surveys, testing features and analyzing usage;

- To personalize your experience on our website and services, such as displaying relevant content and offers;

- To market our services to you, such as sending you newsletters, promotions and invitations;

- To comply with our legal obligations, such as verifying your identity and preventing fraud;

- To protect our rights and interests, such as enforcing our terms and conditions and resolving disputes.

 

## How do we share your personal data?

 

We may share your personal data with the following parties for the purposes described above:

 

- Our business partners, such as travel agencies, airlines, hotels and other service providers who are involved in providing you with our services;

- Our service providers, such as payment processors, IT vendors and analytics providers who help us operate our website and services;

- Our affiliates and subsidiaries who are part of the WSM group of companies;

- Our professional advisors, such as lawyers, accountants and auditors who assist us with legal, financial and regulatory matters;

- Our regulators and authorities who require us to disclose your personal data by law or in connection with legal proceedings;

- Our potential buyers or investors who may acquire or invest in our business or assets.

 

We may also share aggregated or anonymized data that does not identify you with third parties for research, statistical or marketing purposes.

 

## How do we protect your personal data?

 

We take appropriate technical and organizational measures to protect your personal data from unauthorized access, use, disclosure, alteration or destruction. These measures include:

 

- Using encryption and firewalls to secure our website and servers;

- Limiting access to your personal data to authorized personnel who have a legitimate need to know;

- Training our staff on data protection policies and procedures;

- Reviewing our security practices regularly and updating them as needed.

 

However, no method of transmission or storage is completely secure. Therefore, we cannot guarantee the absolute security of your personal data. You are responsible for keeping your password and account details confidential. Please do not share them with anyone.

 

## How long do we keep your personal data?

 

We keep your personal data for as long as necessary to fulfill the purposes for which we collected it or to comply with our legal obligations. The retention period may vary depending on the type of personal data and the nature of our relationship with you. We will delete or anonymize your personal data when it is no longer needed.

 

## What are your rights regarding your personal data?

 

You have the following rights regarding your personal data under applicable law:

 

- The right to access: You have the right to request a copy of the personal data we hold about you.

- The right to rectification: You have the right to request that we correct any inaccurate or incomplete personal data